Privacy Policy

1. Information we collect

• Account details — name, email, phone, role, company.
• Team data you add — workers, vans, availability, zones.
• Operational data — bookings, job status, timestamps, job addresses, before/after photos, ratings, earnings.
• Device data — app version, basic diagnostics, push token.

2. How we use it

To operate the partner platform: send and manage job offers, dispatch and route jobs, verify start codes, record job completion and photos, calculate earnings and settlements, maintain quality and ratings, and provide support.

3. Permissions

Camera access is used to capture before/after job photos. Notifications are used for job offers and updates. Biometrics (fingerprint/Face ID) are processed only on your device to unlock saved sign-in — we never receive your biometric data. The app does not request or collect your device location.

4. Sharing

We do not sell your data. We share it only as needed to run the service — for example with the customer for a booking you fulfil, and with service providers (hosting, maps, notifications) under appropriate safeguards, or where required by law.

5. Retention

We keep data for as long as your account is active and as required for legal, settlement and dispute purposes. Completed-booking records may be retained after account closure as required.

6. Security

We use industry-standard measures to protect your data, including encrypted storage of credentials on your device. No system is 100% secure; keep your login protected.

7. Your rights

You can request access to or deletion of your data from the account screen or by contacting support. Some data may be retained where the law requires.

8. Contact

For privacy questions or requests, contact privacy@carenclean.com.